Support

Important Information for all our File Stream Customers

There has been a large increase in the number of ransomware attacks in recent months.

Please ask your IT to confirm they are performing daily backups of the Filestream images folder and all Filestream SQL databases.

Massive or complete loss of data can occur if backup procedures are not followed and checked frequently!

Subscription services now available

File Stream Clients

All File Stream Document Management clients with a current maintenance contract enjoy full support from 8:30am to 5:30pm UK time Monday-Friday with a 4 working hour response time.

Please log your support calls via email: support@filestreamsystems.co.uk

Call our Advanced Support Line on: +44 (0)118 989 3771

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